Report a Safety Issue

Mistryo is built on trust. If you experienced unacceptable behavior, overcharging, or safety concerns, report it immediately.

What should you report?

Our goal is to maintain a safe, professional environment for both customers and verified technicians. Please use this form to report incidents such as:

payments
Overcharging or Hidden Fees
If a technician demanded money beyond the agreed estimate or charged a visiting fee for a warranty claim.
build
Fake or Duplicate Spare Parts
If you suspect the professional used unbranded or counterfeit parts while charging for authentic ones.
gavel
Unprofessional Behavior
Any instance of rudeness, harassment, arriving intoxicated, or refusing to leave the premises.
person_off
Unverified Technicians
If the person who arrived at your door did not match the verified profile assigned to you on the platform.

lock

Strictly Confidential
Your identity is kept completely hidden from the accused party during our internal investigation process.